Peter C. Honebein

Peter C. Honebein, Ph.D., is a business consultant and experience designer. He specializes in designing systems and experiences that launch innovations and improve the performance of employees and customers.

Peter has created products, such as DTP Advisor (Broderbund Software), designed a system that tracked the cleanup of the Exxon Valdez oil spill, and consulted on the design of over 40 products, including the system that sequenced the human genome. He's also led the design of over 60 customer and employee training programs, including instructor-led, e-learning, and blended solutions. His industry experience spans advertising, banking, biotechnology, civil engineering, computer hardware, gaming, government, retail, software, telecommunications, training, and transportation.

Peter is an adjunct professor at Indiana University and the University of Nevada, Reno. He is author of numerous articles and the books Creating Do-It-Yourself Customers and Strategies for Effective Customer Education. He earned his Ph.D. from Indiana University and his BA from Pepperdine University.