About Us

We Specialize in Creating and Enhancing Customer Experiences for Businesses Worldwide

We are consultants whose expertise is spotting strategic opportunities, designing performance-oriented experiences, and aligning your organization such that your customers generate greater value for both themselves and your business.

We work with businesses of all shapes, sizes, specialties. From the Fortune 500 to the Inc. 500. Fast-growing entrepreurial ventures to mature cash cows. Biotechnology leaders to family-run grocery stores. B-2-B to B-2-C. We've even created our own businesses.

We maintain an equally diverse network of client relationships. One day might find us planning strategy with a c-level executive. The next day we're facilitating a product team to create a new customer experience. We are comfortable working at all levels in a business.

We insist on a high degree of integrity and ethics. We hold trade secrets in confidence. We decline new consulting relationships that might cause a conflict of interest.


Peter C. Honebein, Ph.D. Principal	Roy F. Cammarano Principal	Susan C. Blohm Senior Consultant