Our Business

Consulting

Our consulting services focus on three specific areas:

Strategic Vision

We lead senior-level executives in:

Analyzing market, consumer, competitive, organizational, and technological trends that shape competitive strategy in the areas of codesign, cocreation, and coproduction.
Allocating resources that enable a company to deliver experiences that enable customers to unlock greater value from goods and services
Creating strategic plans and business objectives that reflect the ideals and advantages of the coproduction revolution

Coproduction Experience Design

We guide product managers, engineers, and marketers in:

Analyzing, inventing, and designing coproduction experiences for goods and services using our Coproduction Experience Model™ and Coproduction Experience Process™ methodologies.

Organizational Alignment

We assist line managers in:

Implementing initiatives to support codesign, cocreation, and coproduction strategies
Re-aligning and re-designing business processes
Creating customer/employee training and performance programs

Our Business Focuses on Creating Competitive Advantages for Your Business

We do this three ways:

Our consulting services help businesses think systematically about codesign, cocreation, and coproduction experiences and guide the organizational alignment and implementation of such strategies.
Our training services build the expertise of you and your employees in our ideas, methodologies, and processes.
Our inspirational presentations and keynote addresses at business meetings and industry conferences stimulate people to think differently about customer experiences, customer service, and customer relationships.

Are you ready for the coproduction revolution? We can help start the revolution in your business.